RETURNS & FAQS

RETURNS: UNWORN & UNWASHED items may be returned up to 14 days from delivery date. (Please be mindful of makeup, deodorant, etc. when trying on your items). Please make sure your item is postmarked within this time frame to be eligible for a return. Due to the fast paced nature of our sales, we cannot do exchanges (only refund) & if your item is still in stock you may repurchase through our website.

 

SHIPPING FYI: Once an item has left our warehouse, it is in the hands of the USPS. We are NOT responsible for any lost/damaged packages once we ship, and you will need to take this issue up with your local USPS location. However, hopefully this never happens! 

 

ORDERS: Orders placed Mon-Thurs will be processed within 24 hours. Any orders placed Fri-Sun will be processed the next business day (Monday)

 

If you have any other questions please reach out to us at info@twelvetwelveclothing.com :)